Privacy Policy

1Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal InformationThis may include your name, email address, phone number, billing details, and payment information when you make a reservation or contact our team.
• Booking InformationThis may include your travel dates, selected package, number of guests, cabin preferences, special requests, and trip-related details.
• Technical DataWe may collect technical information such as your IP address, browser type, device type, pages visited, and browsing behavior on our website.
• Cookies and Tracking TechnologiesWe may use cookies to improve user experience, analyze website traffic, remember preferences, and personalize content.

2How We Use Your Information

We use your information to:

• Process bookings and payments
• Communicate with you about your reservation
• Provide customer support
• Improve our website, services, and customer experience
• Send promotional offers or newsletters with your consent
• Prevent fraud and protect website security
• Comply with legal or regulatory obligations

3How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties when necessary, including:

• Service Providers: Such as payment processors, booking systems, customer support tools, email services, and marketing partners that help us operate our services.
• Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government authority.
• Business Transfers: If our business is involved in a merger, acquisition, sale, or transfer of assets, your information may be transferred as part of that transaction.

4Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, and we encourage users to take appropriate precautions when using our website.

5Your Rights and Choices

You have the right to:

• Access your personal information
• Request correction or updates to your data
• Request deletion of your personal information
• Opt out of promotional emails
• Disable cookies through your browser settings

For privacy-related requests, please contact us through the official contact information provided on our website.

6Third-Party Links

Our website may contain links to third-party websites, booking platforms, payment providers, or travel-related services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

7Cookies Policy

Cookies are small files stored on your device to help improve website functionality and user experience. We may use cookies to:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Support marketing and advertising activities

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

8Data Retention

We retain your personal information only as long as necessary to provide our services, complete bookings, comply with legal obligations, resolve disputes, and maintain business records. When your information is no longer needed, we will take reasonable steps to delete or securely store it.

9Changes to This Privacy Policy

PGI Voyage may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage visitors to review this page regularly to stay informed about how we protect personal information.